Starting a business online requires more than just an idea and a website. It also requires a variety of tech tools and resources to help you build and grow your business. In this article, we’ll explore the essential tech you need to start a business online.

Website Platform


One of the first things you’ll need when starting a business online is a website platform. Your website is your online storefront, and it’s crucial to make a good first impression. Website platforms like WordPress, Wix, and Squarespace allow you to create and design a website without any coding knowledge. They offer templates and drag-and-drop editors, making it easy to create a professional-looking website.

Pros: Easy to use, no coding knowledge required, templates and drag-and-drop editors available.

Cons: Limited customization options, can be expensive, may require additional plugins or tools for specific features.

Web Hosting

Web hosting is another essential tech tool for starting a business online. Web hosting services provide the servers that store your website files and make them accessible to visitors. Hosting services like Bluehost, HostGator, and SiteGround offer affordable options for small businesses.

Pros: Affordable, reliable, easy to use, provides technical support.

Cons: May have limited storage or bandwidth, may require additional fees for additional features.

Email Marketing Software

Email marketing is a powerful tool for reaching customers and building relationships. Email marketing software like Mailchimp, Constant Contact, and ConvertKit provide tools for creating and sending emails, automating email campaigns, and tracking analytics.

Pros: Provides email templates, automates campaigns, tracks analytics, helps build customer relationships.

Cons: May require a subscription or fee, may require additional training or technical knowledge.

Social Media Management Tools

Social media is a powerful tool for reaching potential customers and building brand awareness. Social media management tools like Hootsuite, Buffer, and Sprout Social provide tools for scheduling and posting social media content, tracking analytics, and managing multiple social media accounts.

Pros: Saves time, automates content scheduling, tracks analytics, manages multiple accounts.

Cons: May require a subscription or fee, may require additional training or technical knowledge.

E-commerce Platform


If you plan to sell products or services online, an e-commerce platform is essential. E-commerce platforms like Shopify, WooCommerce, and BigCommerce provide tools for building an online store, processing payments, and managing orders.

Pros: Provides templates for building an online store, processes payments, manages orders.

Cons: May require a subscription or fee, may require additional plugins or tools for specific features.

Payment Processing Tools

When selling products or services online, it’s crucial to have a secure and reliable payment processing system. Payment processing tools like PayPal, Stripe, and Square provide a way to accept payments online securely.

Pros: Secure payment processing, easy to use, can integrate with e-commerce platforms.

Cons: May charge transaction fees, may require additional technical knowledge or training.

Collaboration Tools


If you have a team or work with freelancers, collaboration tools are essential for keeping everyone organized and on track. Collaboration tools like Trello, Asana, and Slack provide tools for project management, communication, and file sharing.

Pros: Organizes team communication and collaboration, tracks project progress, facilitates file sharing.

Cons: May require a subscription or fee, may require additional technical knowledge or training.

Analytics Tools


To understand how your website and online presence are performing, analytics tools are essential. Analytics tools like Google Analytics, Kissmetrics, and Mixpanel provide data on website traffic, user behavior, and other metrics.

Pros: Provides insights into website traffic and user behavior, helps improve website performance.

Cons: May require technical knowledge or training, may require additional plugins or tools for specific features.

However, it’s important to note that each tool has its own set of pros and cons. Some tools may be more affordable but come with limited features or customization options, while others may offer more advanced features but require a higher investment. Small business owners should carefully consider their budget, goals, and technical expertise when selecting which tech tools to invest in.

Additionally, while tech tools can help streamline and automate many aspects of running an online business, they should not be used as a substitute for genuine human connection and customer service. Building relationships with customers and providing a high level of service is just as important online as it is offline. Small business owners should use these tech tools as a complement to their overall business strategy and always prioritize the needs and satisfaction of their customers.

It is important that you don’t get overwhelmed by everything that you need to run a business online in this day and age. There are many things that are done for you in the general sense like: general encryption of data (personal & transactional), bot detection checks, minor data backup, and more. Though there can be many aspects that are necessary to have constant management of your IT issues, which can be an in-house resource or an outsourced IT resource.

In conclusion, the tech tools listed above are essential for starting and growing a business online. Whether you’re building a website, processing payments, or managing social media, these tools can help you save time, increase efficiency, and better connect with your customers. By investing in these tech tools and carefully considering their pros and cons, small business owners can successfully navigate the world of online business and achieve their goals.